Business type
How should an online business reconcile sales and payment platforms?
Map each sales channel, fees, refunds and settlement account, then reconcile the platform activity to bank deposits instead of treating each deposit as unexplained revenue.
Ask Larissa about thisWhat useful support looks like
A clear result, not an open-ended promise.
- ✓A sales-channel and settlement map
- ✓Payment account reconciliations
- ✓Fee and refund organisation
- ✓A repeatable month-end process
Before you ask for a quote
Use this practical checklist.
- 01
List every sales and payment platform
- 02
Export settlement reports
- 03
Confirm refund and chargeback handling
- 04
Review VAT and overseas activity
Example
What this can look like in practice.
An online shop receives net deposits after platform fees and refunds. The settlement data is matched to bank receipts so revenue and fees are recorded separately.
This is an illustrative example, not a promise of a particular result or turnaround time.
Compare the process
From uncertainty to a defined bookkeeping routine.
| Area | Before support | With an agreed EBA scope |
|---|---|---|
| Records | Payment-processor deposits do not clearly match orders, fees and refunds | A sales-channel and settlement map |
| Questions | Unclear items stay unresolved until a deadline is close | Questions are grouped, prioritised and resolved to an agreed timetable |
| Next step | No clear owner, cut-off date or completion point | A written scope sets responsibilities, timing and the next action |
Frequently asked questions
Clear answers before you commit.
What can bookkeeping for online businesses include?
A typical scope can include A sales-channel and settlement map, Payment account reconciliations, Fee and refund organisation. The final proposal confirms exactly what is included before work starts.
Can you connect every ecommerce platform?
Compatibility and data quality vary. The sales, payment and accounting systems are reviewed before integrations or manual workflows are agreed.
How much will the work cost?
The fee is confirmed after the record condition, transaction volume, software, accounts and deadlines are reviewed. You receive a written fixed scope rather than an unsupported headline price.
Can Larissa work with my accountant?
Yes. With your permission, Larissa can organise records for your accountant and agree a clear handover. Tax advice, filing and bookkeeping responsibilities are separated in writing.
Official information
Check the current HMRC guidance.
Tax rules and deadlines can change. These official sources were checked when this page was reviewed on 30 July 2026.